Terms and Conditions - (Traffic Control Course & Traffic Guidance Plan Implementer Course)

Full payment must be paid to secure your place.

Start Times and Pre-attendance Requirements

ALL courses commence at 8:30am SHARP .If you are not at the training centre and presenting to reception (office) at 8:30am then you will be recorded as “no show” and your booking will be cancelled. There can be NO exceptions to this rule – you will have to rebook for your course and pay the full fee again.

Participants are strongly urged to arrive at least 15 minutes prior to the advertised/informed starting time. In the event you are running late, YOU WILL NOT BE ALLOWED TO ENTER there will be no refunds. . You will have to book again. Calling us in the morning to tell us that you will be late will not change these terms, except in extreme situations and by approval from management (traffic is NOT an extreme situation).

If you do not receive your login details then IT IS YOUR RESPONSIBILITY TO CONTACT US AS PER YOUR CONFIRMATION EMAIL. PLEASE CHECK YOUR JUNK MAIL FIRST. NOT RECEIVING AN EMAIL IS NOT GROUNDS FOR A REFUND OR FREE RESCHEDULE.

Cancellations

Reschedules

Confirmation of Booking

Training / Assessment Information, Certificates & RMS Photo Cards

Training / Assessment Information

Results of Theory Assessments

Certificates & MRWA Photo Cards & Course Expiry

If you meet the requirements of each course then you will receive your Statement of Attainment (SOA) at the end of the day for each course.

If you have the require pre-requisites for accreditation then you will receive your Photo ID card.

General

Recertification Application

The recertification process is designed for you if you have an unexpired card, recent experience and can meet the evidence requirements detailed on our website (this includes undertaking some assessment online) . If you apply for recertification then you have confirmed that you will be able to meet these requirements. If you do not meet requirements then fees and delays may occur.

The recertification process involves: