EWP (over 11 metres) High Risk Work Licence Course

Terms and Conditions

All students will require a USI in order to get their certificates on the day , this information has been sent to you and this only takes a few minutes. You must have your USI by the end of the day / course in order to get your certificate (required to undertake their final assessment (WorkSafe Licence Assessment).

IMPORTANT NOTE: We have designed our courses in order to get you the result FIRST TIME IF YOU CHOOSE THE APPROPRIATE OPTION. Please ensure you have booked into the correct course. Booking an Advanced course when you should have booked a Standard course may result in other avoidable fees. In addition, our courses have been designed so that if you require additional training then you are more than likely going to find out BEFORE your WorkSafe Assessment (thus costing you less!)

Please note we CAN NOT guarantee a pass. This is a High Risk Work Licence that you are applying for and as such we must maintain the strict quality and safety requirements of this program inline with the intent of the legislation. We are however a quality training company that will give you all the support you require within the terms that follow

Please read your terms and conditions carefully.

General

• Course bookings are non transferable to another person nor are fee paid transferable to another course unless you have provided more than 7 days notice.
• Enclosed shoes must be worn at all times. If you arrive without enclosed shoes, you will be refused entry to your course. No refunds apply. If you can arrange for shoes before morning tea then you will be allowed to continue.
• Please contact our office on (08) 93441704 to pay for your booking or simply book online

Cancellations

• Refunds only as over the terms stated bellow . Refunds that are approved will be made to the person who made the payment and may take up to 14 days.
• If you cancel with more than 7 days notice, then you may apply for a full refund.
• If you cancel with less than 7 days but with more than 48 hours then you will lose $100 from your fee paid.
• If you cancel with less than 48 hours than you will forfeit all payments made and no refunds will apply.
• If you do not turn up on the day then you will lose all fees paid.
• In the event you are running more than 15 minutes late to your course, you will not be allowed to enter. No refunds shall apply.

Rescheduling

• If you reschedule with more than 7 days then there is no fee payable. This applies once only. For a second reschedule with more than 7 days notice a fee of $50 will apply. There can be no 3rd rescheduling - you will lose fees paid and have to make and pay for a new booking to attend.
• If you reschedule with less than 48 hours notice, then there is a $100 rescheduling fee and this must be paid at the time of rescheduling your course to secure your booking. No refunds will apply in this situation.
• If you are required to reschedule your course or a day of your course (not assessment -see below) due to illness, you must notify us on the day and a medical certificate must be supplied by the close of business on that day and a fee of $25 is payable in order to reschedule your course or the day that you have missed.
• If you are required to reschedule your course due to illness or any other reason (not assessment - see below) , a new date must be booked in within days of your original booking or you will lose all fees paid and will have to make a new booking.
• If you leave on day 1 then you will lose all fees paid and will have to rebook. Depending on how much your trainer covered with while you were in the course, you may have to rebook for a full Standard Course or you may be able to do the 1 day Advanced option.
• If you need to reschedule day 2, a $100 fee applies and must be paid in full prior to a date being assigned to you. Day 2 must be rescheduled within 4 weeks from when you first commenced the course.
• To rebook day 2, a fee of $150 applies and must be paid in full prior to a date being assigned to you. Day 2 must be rescheduled within 4 weeks from when you first commenced the course.
• Other than the above, there are no refunds except in genuine emergencies. In this case, we may ask to see evidence before granting a refund. Decision will ultimately be made by management.

Confirmation of Booking

• On confirmation of your booking, we will be provided you access to your pre course materials. ALL materials must be brought with you on the training days. If you fail to bring ALL documents with you, you can purchase these same materials at the cost of $10 (please note that if you are doing the Advanced option then there is no option but to print the Workbook and your result sheet for the quiz as a minimum.)
• On confirmation you will also receive detailed instructions about what you need to do BEFORE you attend. Please ensure that you read these instructions carefully.
• Standard Day Course hours are as advised in your confirmation email and is run over 2 days including assessment. Assessments are conducted at a specified time on day 2.
• Advanced Day Course hours are as advised in your confirmation email is run over 1 training day including Assessment (you will join on day 2 of our course). Assessments are conducted at a specified time on this day.

IMPORTANT - Pre- Course Requirements:

Advanced / Standard Weeknight Option

• If you booked into the Advanced option then you must ensure that your Student Workbook has been completed AS WELL AS your Quiz (90% result required) prior to commencing your course, otherwise, you will be required to change to the standard course and pay a fee of $100 (you will also need to come in on another as the Standard option would have started the day before).
• You may change your Advanced course to Standard course by providing more than 24 hours notice (before the start time), however will be required to pay the difference in fees. You may change from Standard to Advanced course with at least 24 hours notice however you will not be entitled to a refund of the difference of fees.
• This option is designed for Advanced operators with excellent English who are also willing to do most of the study at home.
• You will be required to sign a declaration that you feel that you are ready for the Work Safe Assessment.
• We strongly recommend even experienced operators do the Standard option.

Standard Option

• If you booked into the Standard option then you must ensure that you have read and studied the learning materials you receive (online via a link in your email), the more you study this material the easier the course will be for you and the greater chance that you will be allowed to sit your WorkSafe Assessment and passing thereafter.
• You may change from Standard to Advanced course with at least 24 hours notice however you will not be entitled to a refund of the difference of fees.
• This option is designed for Advanced operators with excellent English who are also willing to do most of the study at home.
• We strongly recommend even experienced operators do the Standard option.

Readiness for Work Safe Assessment

You may not undertake your Work Safe Assessment before being deemed ready for this assessment.

Advanced Option: If you have booked into the advanced then you will need to declare that you feel that you are ready for theory part of the WorkSafe assessment. You will also need to demonstrate the driving and practical skills (includes hazard identification and pre/post checks of the Elevating Work Platform, understanding data plates, assessing weights, planning lift etc) to your trainer BEFORE you undertake the WorkSafe Practical assessment component.

Standard Option: If you have booked into Standard option then this involves undertaking TWO Practice Tests. These tests are designed to demonstrate that you are ready for your WorkSafe Assessment. One of the Practice Tests is Theory (multiple choice) and the other is Practical (driving and operating safely).

Standard Option

• If you do not pass your theory or practical Practice Test at the end of your training session(s), you will not be permitted to sit your WorkSafe Assessment and you will be required to be reassessed or attend for a further day training depending on results attained. Results may require you to:
• Re-sit Practice Test at a cost of $30 per Practice Test ($60 for both and Practical Practice includes 20 minutes of one on one driver training for practical if required) - you will be informed as to the date and time for this as well as a WorkSafe test date and time.
• Further day training at a cost of $100 (Day and or Weekend class) - You will be informed as to when you may be able to attend.
• If, at the completion of the training session(s) you feel you are not yet ready to sit for your WorkSafe Assessment, despite passing your Practice Tests, you may attend further day training at a cost of $80.
• You may also request additional practical (driving) training at a fee of $50/half hour -subject to availability.

Other

• Just Careers Training (trading as Licences 4 Work) reserves the right to cancel a course due to unforeseen circumstances. Should this occur, any fees paid will be refunded in full, or you may reschedule with no additional fees. In such cases, Just Careers Training's liability will be limited to the amount of fees paid only.
• If it is found that you are parked within the unit complex, you will be asked to move you vehicle and be removed from your course. No refunds or reschedules apply.
• Certificates and Statements of Attainment will not be issued until all fees owing are paid.
• All courses expire 6 months after the original commencement date.
• Please see separate terms for the Elevating Work Platform assessment component of your course below.

WorkSafe Assessment Terms

WorkSafe tests are booked in only once you have met the requirements of the course including passing a Practice Theory and Practice Practical Test. WorkSafe tests have strict Identification Requirements and time limits.

• You will be assessed at the end of your course once you have met the training requirements (see above). The WorkSafe Assessment has a theory component, a calculation and a practical component.
• If you would like to delay your assessment from the end of your course to another day(for study or any other reason) ,then you may pay a $80 reschedule fee. You must notify the trainer or the office at least 15 minutes before your assessment commences or a $120 fee applies.
• Once you commence the assessment , failure to complete the assessment is recorded as a fail. You will have to rebook for assessment at a fee of $120.
• Assessment commences at a specific time (EXACTLY) and you will be required to be at the training centre at least 30 minutes before unless otherwise notified in writing, we strongly recommend you don't leave the training centre before this time as you will not be admitted in you are late. A rebooking fee of $120 applies.
• You will be notified at the beginning of Day 2 (which is the first day if you are doing the Advanced Option) as to what time the WorkSafe Assessment will start - this may be at the very beginning of the day.
• If you do not bring your correct ID (in line with ID requirements) on your assessment date or if you do not dress appropriately (closed/covered shoes) you will not be allowed to sit your assessment and a $120 reassessment fee applies.
• If you fail the theory component of the assessment only then a fee of $80 applies for reassessment - your assessor will advise as to how you will be re-assessed. See information below about extra training if required.
• If you fail the practical component of your assessment then a fee of $80 applies for reassessment - your assessor will advise as to how you will be re-assessed. See information below about extra training if required.
• If you fail the practical and theory components of the assessment (or turn up with the wrong ID, or you turn up late, or if you are found cheating) then a fee of $120 applies for reassessment of both components. Reassessments fees must be paid at the time that you book your reassessment.
• If you are required to be reassessed (failed your WorkSafe assessment) then you must undertake your assessment within 90 days of your previous attempt, failure to do this will mean that you may have to undertake another round of Practice Tests (both theory and practical) at a fee of $60 or additional day training at $100 This will be at the discretion of the trainer and the office based on your progress), followed by your WorkSafe Assessment at the applicable fee.
• If you have not passed your WorkCover assessment within 6 months of the original course commencement then you will have to book in to do the Advanced course at the fee advertised prior to doing your WorkSafe assessment.